Hi Friend, I am Mark Lee. I am a technical support engineer for the last five years. I used to take care of all technical issues related to software and apps. I got calls in a day regarding the various problems of the Garmin users. However, the Garmin map updater is one of the most common among all. The good part regarding this problem is that you can update your software on your own. However, if you are unable to fix it, you can connect with me through call. I will help improve this issue in a phone call.